FAQ

What is your return policy?

We get it, sometimes things just don’t work out. That’s why our products can be returned within 30 days for exchange or refund. Shipping not included. We cannot return goods from third party sellers or pop-ups. Please email us to facilitate a return.

What are the Throws & Robes made of?

Our Robes and Throws are handmade in small batches in Turkey using 100% Oeko-Tex certified cotton. This environmentally-friendly, durable Turkish cotton gets even better over time, becoming softer and smoother for you and your babe. 

Where are your products made?

They are hand-loomed in Turkey by local producers.

How do I decide which Robe size to order?

We recommend sizing up to account for a looser, comfier fit and some wash shrinkage. You can see care instructions below. Please email us hello@onewednesdayshop.com if you want to do a size consult.

How do I care for my robe?

The Waffle Knit Robes are 100% Turkish Cotton and pre-washed to prevent shrinkage. However, the Waffle fabric can shrink slightly in the wash but will stretch back out when worn. The Robe can be washed in warm water at a maximum of 30°C. Avoid fabric softeners because they 

contain silicon that will make the robes water repellent. We recommend hanging your robe to dry to avoid shrinkage. Please do not dry clean or bleach. Regular ironing, steam or dry, may be performed at medium setting.

How do I care for my towels?

Our Bath collection is 100% Turkish Cotton and pre-washed to prevent shrinkage. The waffle fabric can shrink slightly in the wash but will stretch back out when used. The products can be washed in warm water at a maximum of 30°C. Avoid fabric softeners because they contain silicon that will make the pieces water repellent. Please do not dry clean or bleach. Regular ironing, steam or dry, may be performed at medium setting.

How do I get in touch?

We love to hear from you! Please email us hello@onewednesdayshop.com and we’ll get back to you as soon as possible.